ePIN Electronic PIN Issuance Solution

ePIN is an end-to-end software solution that allows a financial institution to issue or change the PIN of their customers electronically based on the split-knowledge principle.

Today, the majority of financial institutions and card issuers use PIN mailers to deliver by post or courier the PIN to the cardholder.

Benefits of ePIN Solution:

Mellon ePIN can either complement or completely replace existing PIN generation and delivery procedures:

  • Considerable cost savings from paper, printing equipment, maintenance and postal expenses
  • Fast implementation
  • Speed – card holder no longer has to wait for days for their PIN mailers to be delivered, making the solution ideal for instant issuing
  • PIN delivery is made with maximum security
    • PIN is encrypted during the entire life-cycle
      • Thales HSM module is used to produce the cryptographic information that the customer needs to “discover” his PIN
      • All communications (requests/responses) between ePIN solution and other systems are encrypted
    • ePIN is following PCI security requirement –successfully audited by Trustwave
    • No storage of any information related to the customer or the card is required
  • Easy adaptation to bank systems & workflows.
  • Simplifies the card activation process for the card holders, providing at the same time an increased sense of security
  • Improves Eco profile – no paper is used